I’m so excited to meet you!
You deserve to have a salon experience unlike what you’ve had before! Let’s take the pressure and stress out of your first visit.
always a
one-on-one experience
On the day of your service, I will spend time going over the process with you to ensure your vision is heard. You always have my full attention, and every moment of your appointment has you exclusively in my hands. The Hightide Salon is such a calm and relaxing space, which makes it the perfect place to relax or do some work.
My Unique Process
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At your first color appointment, I'll begin the process of getting to know you by conducting a thorough Consultation based on a Digital Consultation Form that I send to you (when a service is booked or by request). We'll discuss your hair history, struggles, and goals to narrow down the plan for the day, as well as ensure the maintenance commitment is in alignment with your lifestyle. It is essential that your lifestyle is considered when designing a hair look and regimen so you can feel good about your hair 365 days a year, and not just when you're in the salon with me!
At subsequent appointments, we will have a more condensed, but no less thorough, Re-Connection Consultation to ensure you are still happy with your hair, uncover whether you are facing any new struggles, or are seeking change, to guarantee that your hair continues to align with your goals and lifestyle.
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Every color service takes your hair's health into considerarion. I partner with low-tox & sustainable brands that have plant based color + products free from common allergens such as ammonia, PPD, formaldehyde, sulfates, silicones, phthalates, and DEA.
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Interested in making your visit extra special? There are a variety of upgrades you can add to any service to make your experience even better, including Pamper Me or Deep Conditioning Treatments.
During your shampoo experience, firm pressure is gently focused around the hairline, temples, base of the skull, and neck to ease tension and enhance relaxation.Self care is important, and I'm here to give it all to you~
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ou never have to wonder how to achieve salon quality styling at home. My mission is to set you up for success. So, while I'm sure we will spend much of your appointment chatting about life, hair education will never be overlooked!
Whether you want to learn how to curl your hair, what to do with the brand new cut we did, what products are best for your hair, or even just proper shampoo technique... I'm an open book!
The Hightide Salon & Suites is located at 309 West Martin Street in Raleigh, NC. You will arrive and find an iPad by the front desk. We do not have a receptionist, but you may find our Operations Manager, Sadie, sitting at the front desk. Just sign in (you’ll find me under Katherine Layne), have a seat, and I'll receive a text message letting me know you’ve arrived!
What to know about your first visit to The Hightide Salon!
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There is metered 2 hour street parking right next to the salon. If your appointment is longer than 2 hours, please start your time using the street terminal, then extend your time on your phone using the Passport parking app. You will not be able to do 2 sessions using the same method. Parking is free after 6pm Monday - Friday and is free on weekends.
Another way to park is by going to the Nash Lot located behind Parkside Restaurant. This lot is managed by Secure Parking. There are QR codes posted around the lot for easy scanning and mobile payment! -
I’ll bring you over to my chair and once you’re all cozy, you’ll be offered a selection from Hightide’s drink menu. We have alcoholic and non-alcoholic options, which are all complimentary.
Wifi is also complimentary to all Hightide guests in case you need to catch up on work or need to unwind on your phone! -
To close up our service, I’ll check in with you and reaffirm all of the progress we made during our session.
You’ll be booked out for your maintenance visit and I’ll recommend the best holistic products curated for your goals and lifestyle.
I’ll follow up within a week to make sure you are loving your results and assure that you are taken care of!